Oakville, ON
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POSTED ON 6/4/2024 AVAILABLE BEFORE 9/30/2024
Aerosports Trampoline Parks, Oakville Oakville, ON Full Time
Job Posting for General Manager at Aerosports Trampoline Parks, Oakville
Responsibilities:
We require an absolute go-getter who would not settle for anything other than the best in class. Company is looking a leader who will find ways to make things happen. Compensation ( which includes performance linked bonus ) will be good enough to attract the best talent.
Candidate should possess strong leadership and communication skills, business acumen, and a commitment to delivering a safe and enjoyable experience for guests while achieving financial goals.
1) Overall Operations Management
- Assume responsibilities for the day-to-day operations of the trampoline park.
- Implement and enforce policies and procedures to maintain a safe and enjoyable environment for guests and employees.
- Supervise and coordinate all activities, including trampoline areas, party rooms, and all other attractions.
2) Marketing and Sales:
- Conceptualize and implement effective marketing strategies to attract new customers and retain existing ones.
- Develop promotional events and partnerships to increase park visibility.
- Assume responsibility for the sales performance and implement strategies to achieve all revenue targets.
3) Staff Management:
- Recruit, train, and manage a team of staff members, including supervisors, front desk personnel, event coordinators, and maintenance staff.
- Conduct regular staff meetings, training sessions, and performance evaluations.
- Foster a positive and collaborative work environment, ensuring highest levels of employee morale and motivation.
- Create schedules and assign tasks to staff members.
4) Customer Service:
- Ensure exceptional customer service is consistently provided to all guests.
- Handle customer inquiries, concerns, and complaints in a professional and timely manner.
- Implement strategies to enhance the overall customer experience and encourage repeat business.
5) Financial Management:
- Develop and manage the trampoline park's budget, including revenue and expense forecasting.
- Monitor financial performance and implement cost-control measures to maximize profitability.
- Oversee cash handling procedures and ensure accurate financial reporting.
6) Safety and Compliance:
- Implement and enforce safety protocols for both guests and staff.
- Ensure compliance with food safety regulations and maintain high standards of cleanliness and sanitation.
- Conduct regular safety inspections and maintain all documentation.
7) Facility Maintenance:
- Oversee the maintenance and cleanliness of the trampoline park.
- Coordinate with maintenance staff to ensure all equipment are in good working condition.
- Implement preventive maintenance programs to minimize downtime.
8) Inventory Management:
- Manage inventory levels for supplies, merchandise, and concessions.
- Implement systems to track inventory, reorder supplies, and minimize waste.
9) Event Coordination:
- Coordinate and oversee birthday parties, group events, and other special activities.
- Ensure efficient scheduling and execution of events.
We offer competitive compensation based on experience and performance. This is a full-time position with opportunities for career growth within our organization. If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Please apply with your resume highlighting your relevant experience.
Job Type: Full-time
Pay: $50,000.00-$60,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Evening shift
- Every Weekend
- Morning shift
- On call
Supplemental pay types:
- Bonus pay
- Overtime pay
Education:
- Secondary School (preferred)
Experience:
- family entertainment center: 4 years (required)
Language:
- English (required)
Work Location: In person
Application deadline: 2024-06-08
Expected start date: 2024-06-17
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